Integrations are essential to stay competitive, profitable, and allow your staff to work at their highest potential. As the adage says, adapt or die. However, each integration has multiple choices for data flows. For example, an integration may allow you to send contact information from Software A to Software B, from B to A, and/or among each other, with the latest changes updated in both software programs. As such, you will have to decide the data flows you want, need, and which direction. The easiest method to decide is to visually map the current and wish-we-had data flows to ensure there are no lost opportunities for having data flow update systems while staff focus on other work.
In order to identify and manage integrations, you will want to employ Stanford University’s Design Thinking™ methodology.
It is important to note that the five stages are not always sequential. For example, you may have to go back to the Ideate stage if your test did not work as expected. The stages should be understood as different modes that contribute to a project, rather than sequential steps.
Integrations are only as helpful as you allow them to be. When integrations are put into place, the benefits are:
The most successful and innovative businesses are those that best utilize tech integrations to maximize their staff’s potential and provide quality service to their clients. Integration and time-saving data flows should be at the top of any business priority list as there is a direct correlation between productivity, culture, client base growth, and profits.
Please remember to add any new epiphanies and ideas to your Master Plan of Ideas and Initiatives.